Terms of Service

1. Agreement to these terms

By using Ghostland, visiting this website, submitting a private report, contacting us, or purchasing any Ghostland service, you agree to these Terms of Service.

If you do not agree with these terms, you should not use Ghostland or submit a report.

2. What Ghostland provides

Ghostland provides private online guidance, practical checks, and optional home-clearing support for people who report possible paranormal activity, unexplained experiences, negative energy, or a home that does not feel right.

Our services may include:

• A free private report submission.
• A manual review of your report.
• Calm next steps based on the details you share.
• Practical checks for possible natural causes.
• Optional paid support, such as Ghostland Check, Remote Home Clearing, Live Video Clearing, or the 28-Day Protection Program.

Ghostland is an online service. Unless clearly stated otherwise, support is provided remotely.

4. Age requirement

Ghostland is intended for users who are 18 years or older.

If you are under 18, a parent or legal guardian must submit the report on your behalf or give permission before you use the service.

By submitting a report, you confirm that you are 18 or older, or that you have permission from a parent or legal guardian.

5. Private reports

Submitting a private report is free. Your report is reviewed privately by Ghostland.

You agree that the information you provide is accurate to the best of your knowledge and that you will not intentionally submit false, abusive, threatening, illegal, or misleading information.

You do not need to prove anything before submitting a report. You only need to describe what you are experiencing.

Ghostland may decline to respond to reports that appear abusive, spam-like, unsafe, illegal, or outside the scope of our service.

6. Paid services are optional

After reviewing your private report, Ghostland may recommend an optional paid service. You decide whether you want to continue.

Paid services may include:

• Ghostland Check: a deeper written review of your situation.
• Remote Home Clearing: a guided remote process and structured home-clearing plan.
• Live Video Clearing: private real-time guidance by video.
• 28-Day Protection Program: ongoing guidance, routines, and follow-up support.

Prices shown on the website are starting prices. Final recommendations may depend on the details in your private report, the type of support requested, and the scope of the situation.

7. No guaranteed paranormal outcome

Ghostland does not promise, prove, or guarantee that paranormal activity exists in any specific situation.

Ghostland also does not guarantee that any reported activity, feeling, fear, sound, dream, cold spot, shadow, or other experience will stop after using the service.

Our role is to provide private review, calm next steps, practical checks, and optional home-clearing support based on the information you share.

8. Your responsibility

You are responsible for your own safety, your home, your decisions, and any actions you take before, during, or after using Ghostland.

You agree not to ignore practical or safety-related explanations. This may include checking or contacting qualified professionals for issues involving:

• Gas, carbon monoxide, smoke, fire, or ventilation.
• Electrical systems, wiring, appliances, or heating.
• Structural issues, plumbing, pests, doors, windows, or locks.
• Sleep, stress, anxiety, health, medication, or mental health concerns.
• Neighbors, animals, intruders, security, or criminal activity.

Ghostland may suggest practical checks, but those suggestions do not replace qualified professional inspection, diagnosis, treatment, or emergency assistance.

9. Payments, cancellations, and refunds

The private report is free. Paid support is optional.

If you choose to purchase a paid service, the price, scope, and any included deliverables should be shown or agreed before payment.

Unless otherwise stated at the time of purchase:

• Digital or written services may begin after payment is confirmed.
• Live sessions may require scheduling and may be subject to availability.
• Missed or late appointments may not always be refundable.
• Refunds may depend on whether the service has already started or been delivered.

A more detailed payment and refund policy may be added when Ghostland begins accepting payments directly through the website.

10. Communications

By submitting a report or contacting Ghostland, you agree that we may contact you using the email address or contact details you provide.

We may contact you to respond to your report, ask follow-up questions, provide guidance, recommend optional support, or discuss a service you requested.

We do not use private reports for public marketing without permission.

11. Acceptable use

You agree not to use Ghostland to:

• Submit spam, false reports, malicious content, or abusive messages.
• Harass, threaten, impersonate, or harm another person.
• Submit another person’s private information without permission.
• Attempt to damage, overload, hack, scrape, or interfere with the website.
• Use the service for illegal, unsafe, or harmful purposes.

Ghostland may block, ignore, delete, or refuse reports or messages that violate these terms.

12. Website availability

We aim to keep Ghostland available and working properly, but we cannot guarantee that the website will always be available, uninterrupted, secure, or error-free.

The website may be temporarily unavailable due to maintenance, hosting issues, technical problems, security issues, plugin updates, or other reasons.

13. Third-party services and links

Ghostland may use third-party services such as hosting providers, email tools, security tools, caching tools, analytics tools, payment providers, or embedded content.

The website may also include links to third-party websites. Ghostland is not responsible for the content, policies, availability, or practices of third-party websites or services.

14. Website content and intellectual property

The Ghostland name, design, text, layout, graphics, icons, service descriptions, and website content are owned by or licensed to Ghostland unless otherwise stated.

You may not copy, reproduce, resell, redistribute, or use Ghostland content for commercial purposes without permission.

15. Your report content

You keep ownership of the personal story and information you submit.

By submitting a report, you give Ghostland permission to read, process, store, and respond to the report for the purpose of providing private review, guidance, and optional support.

Ghostland will not publish your private report publicly without your permission.

16. Limitation of liability

To the maximum extent permitted by law, Ghostland is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services.

Ghostland is not responsible for decisions, actions, damages, losses, injuries, safety issues, property issues, or emotional distress that occur before, during, or after using the service, except where liability cannot be excluded under applicable law.

Nothing in these terms is intended to limit rights that cannot legally be limited under applicable consumer law.

17. Privacy

Your use of Ghostland is also covered by our Privacy Policy.

You can read it here: Privacy Policy.

18. Governing law

These terms are intended to apply internationally, while respecting any mandatory consumer rights that may apply in your country.

If a dispute arises, we encourage you to contact Ghostland first so we can try to resolve the issue informally.

19. Changes to these terms

We may update these Terms of Service from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

Continued use of Ghostland after changes are posted means you accept the updated terms.

20. Contact

For questions about these Terms of Service, contact:

Email: support@ghostland.com